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Time to take the survey and discover your digital persona.
Where do you stand on digital financial services? Do you prefer the traditional ways or are you keen to adopt innovative ways to interact with your bank?

To find out, take our short survey, a sub-set of the larger survey we used to poll over 7000 respondents.

We'll match your results with our broader findings and tell you how you compare to consumers across Europe.

a b c d e f g

1. When you interact with your bank, how often do you use the following channels?

a. Mobile application
b. Online banking (browser/PC)
c. Bank branch
d. Telephone
e. Social media
f. Self-service / ATM
g. Letter (Postal)
a b c d e f g

2. In five years, do you think you'll be using these channels more or less to interact with your bank?

a. Mobile application
b. Online banking (browser/PC)
c. Bank branch
d. Telephone
e. Social media
f. Self-service / ATM
g. Letter (Postal)
a b c

3. Would you be happy if your bank or insurance provider used your personal data to:

a. Lower your insurance or mortgage premium
b. Recommend relevant products and services to you
c. Keep you informed of your spending habits
a b c d e f g

4. How often do you use these different ways to pay for items?

a. Wearable (e.g. smart watch)
b. Mobile payment app (e.g. Apple Pay)
c. Contactless card
d. Cash
e. Card (chip and pin)
f. Cheque
g. Online payment system (e.g. PayPal)

5. How important is technology to you? Would you switch your bank or insurance provider if they didn't offer you up to date technology to interact with them?

a b

6. Please tell us about you*

*Please note, this information is being captured for research purposes only.
a. What is your seniority level?
b. Please provide us with your organisation name?